St. Louis Area Hotel Association
  • About Us
    • LEADERSHIP
  • Membership
    • JOIN THE ASSOCIATION
    • MEMBER DIRECTORY
    • MEMBER LOGIN
  • Events
    • ANNUAL MEETING
    • GOLF TOURNAMENT
    • COMMUNITY SERVICE
    • CALENDAR
  • Scholarships
  • Resources
    • AMERICAN HOTEL AND LODGING ASSOCIATION (AHLA)
    • MISSOURI HOTEL AND LODGING ASSOCIATION (MHLA)
    • JOB BOARD
  • About Us
    • LEADERSHIP
  • Membership
    • JOIN THE ASSOCIATION
    • MEMBER DIRECTORY
    • MEMBER LOGIN
  • Events
    • ANNUAL MEETING
    • GOLF TOURNAMENT
    • COMMUNITY SERVICE
    • CALENDAR
  • Scholarships
  • Resources
    • AMERICAN HOTEL AND LODGING ASSOCIATION (AHLA)
    • MISSOURI HOTEL AND LODGING ASSOCIATION (MHLA)
    • JOB BOARD

Privacy & Refund Policy

Privacy Policy
Effective Date: 7/14/2025

1. Information We Collect
We gather personal data you willingly provide—such as name, email, phone, address—when registering for events, memberships, or newsletters. We also automatically collect usage data (IP address, browser, device type, cookies) to improve site performance and security.
2. How We Use Your Data
  • To manage memberships, process registrations, and deliver services (e.g., event invites)
  • To send marketing communications, with opt-out options
  • To generate anonymized usage statistics for site improvements
3. Data Sharing & Security
We do not sell personal data. We may share it with trusted third-party service providers (e.g., payment processors) solely for operational support. All data is protected by industry-standard security measures.
4. Data Retention & Access
We keep personal data only as long as needed to fulfill service obligations or comply with legal requirements. Members can review, update, or delete their data via request.
5. Cookies & Tracking
Our website uses cookies and similar tools for session management, preferences, analytics, and advertising purposes. You can disable cookies in your browser, though this may affect functionality.
6. Changes to This Policy
Policy updates will be posted online with a revised effective date. Continued use of the site after updates indicates acceptance of changes.
7. Contact Us
For questions about your privacy or data, please reach out at [email protected] or (314) 781‑5112.

Refund Policy
Event Registration & Sponsorship Refunds​
  • No refunds for cancellations of the event or no‑shows.
  • For questions about our refund policy, please reach out at [email protected] or (314) 781‑5112.
Picture
Picture
St. Louis Area Hotel Association
6590B Scanlan Ave. | St. Louis, MO  63139
Phone: (314) 781-5112 | info@stlhotels.com
Privacy & Refund Policy


Copyright St. Louis Area Hotel Association.
​ All Rights Reserved.